Privacy policy
Thanks for your interest in Kavero™ Cookware! We value and respect your privacy, and the goal of this Privacy Policy is to be transparent about data we collect about you and how it’s used and shared. The Kavero™ Cookware Privacy Policy (Privacy Policy) describes the procedures and associated policies we use to collect, share, disclose, and protect your Personal Information when you visit our site and make a purchase from us.
We do not receive monetary compensation for data that we do receive from you. However, we may share your data with 3rd party service providers to facilitate your purchases of our products, to better understand our customer base, and to understand our marketing effectiveness.
Personal Information We Collect
We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.
The types of Personal Information we collect may include:
Contact Information – If you submit an inquiry, register for an account, or provide information on or through our Services, we may collect your contact information. This may include your name, address, email address, demographic information, and phone number.
Commercial Information – This includes information about purchases, information about subscriptions, Services you have shown interest in, and other commercial information. If you make any purchases, we will collect your financial information, including your name and payment information. We may use a third- party service, such as Shop Pay, Amazon Pay, Google Pay, Apple Pay, AfterPay, PayPal, or a social media platform, to collect this information.
Usage Information – When you use our website, our servers may automatically record information, including your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to our website), domain names associated with your internet service provider, or other information regarding your interaction with our website.
Communication Information – We may collect the contents of your communications with us, whether via e-mail, chat functionality, social media, telephone or otherwise, and inferences we may make from other Personal Information we collect. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality.
How We Collect Your Personal Information
We collect Personal Information that you provide to us, for example, if you choose to contact us or request or purchase Services or information from us.
From Third Parties – We may collect Personal Information from third parties including, business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.
Through Online Tracking Technologies – We use cookies and similar technologies such as pixels and web beacons to collect Personal Information related to online activities. For additional information regarding our use of these technologies, see the Cookies and Tracking Technologies section below.
How We Use Personal Information
To the extent permitted by applicable law, we use Personal Information:
To provide and personalize our Services, such as processing or fulfilling orders and transactions, providing our Services, processing payments, providing customer service, maintaining or servicing accounts, verifying customer information, creating and maintaining business records, and undertaking or providing similar services.
For internal research and development, such as testing and verifying the quality of our Services, improving the quality of our Services, and creating new Services.
For marketing, such as sending information about our Services or those of our affiliates, business partners, or other third parties. This may include using your information to send you messages and notices, newsletters, surveys, promotions, or news about events.
For communicating with you, including through or service providers, such as responding to your questions and comments and notifying you of updates to our Services.
For legal, security, or safety reasons, such as protecting our and our users’ safety, property, or rights, complying with legal requirements, enforcing our terms, conditions, and policies, detecting, preventing, and respond to security incidents, and protecting against malicious, deceptive, fraudulent, or illegal activity.
As part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business’ assets, or another corporate transaction, including bankruptcy.
How We Utilize your Personal Information
We share data with our marketing partners in an anonymized format in order to measure the effectiveness of our marketing campaigns. In addition, we share email address data with our email provider in order to deliver emails to you.
We may disclose your Personal Information in the following circumstances：
Service Providers – We share your Personal Information with third party partners in order to facilitate purchases on our website. These third party partners include payments processors, warehouse operations, customer support platforms, third party marketing partners for commercial purposes, and shipping companies. In addition, we may share anonymized data with 3rd party partners to better understand our customer base or improve the products we offer for sale. Unless otherwise noted in this Privacy Policy, we do not authorize our third party partners to use your data for any purpose other than delivering the services they are contractually engaged to deliver for us. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Legal Obligation or Safety Reasons – When we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of any agreement you have with us, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Caraway, its users, or the public against harm.
How Long Do We Keep Your Personal Information
We will keep your information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained information will remain subject to the terms of this Privacy Policy. Please note that if you request that your information be removed from our databases, it may not be possible to completely delete all of your information due to technological and legal constraints.
Third Party Policies
You may be able to access third-party websites and other tools and services or products via a link, or via our other tools, including purchase financing. The privacy policies of these third parties are not under our control and may differ from ours. The use of any Data that you may provide to any third parties will be governed by the privacy policy of such third party or by your independent agreement with such third party, as the case may be. If you have any doubts about the privacy of the information you are providing to a third party, we recommend that you contact that third party directly for more information or to review its privacy policy.
Cookies
We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors' IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please follow the instructions in the Contact Information & Requesting Deletion or a Copy of Your Data section on this page.
Data Security
The security of your Data is important to us. We use commercially reasonable efforts to store and maintain your Data in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Data that you provide to us. We have implemented procedures designed to limit the dissemination of your Data to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
Notice to California Residents
Residents of California have specific rights that may be in addition to those described above in our Privacy Policy that result from the California Consumer Privacy Act (CCPA), adopted in 2020. Generally speaking, California residents have the right to:
- Access their Personal Information
- Request and have said Personal Information deleted
- Request that a business exclude Personal Information from being sold
- Not receive discriminatory treatment by a business in exercising their rights under CCPA
Data Collection for California Residents
In addition to the Personal Information described above, we collect information about your purchases in order to provide you with a better customer experience, and for us to improve the products we offer to our customers.
If you would like to request deletion of your Personal Information, opt-out of your personal data being shared, or request a copy of the data we have about you, please reach out to support@kavero.com. Attention: Privacy and Legal
Kavero™ Cookware
Last Updated 3/28/2024